Responsible gambling

We're committed to providing a safe and enjoyable gaming experience for all our players. Responsible gambling is an essential part of what we do, and we want to make sure you have the tools and support you need to play within your limits.

Setting Limits

To help you manage your gaming sessions, we offer adjustable deposit, loss, and wagering limits. You can set these limits yourself through our website or mobile app. If you'd like to take a break from playing, you can also activate a time-out period ranging from 24 hours to 30 days.

Self-Exclusion

If you need more support than our limit tools provide, we offer long-term and permanent self-exclusion options. This allows you to block your access for up to 6 months or longer. During this time, all marketing communications will be suspended, and you won't receive any promotional emails from us.

Reality Checks & Session Reminders

We're committed to helping you stay in control of your gaming sessions. Our reality checks can remind you of the amount of time and money you've spent playing on our platform. Additionally, we offer session reminders to help prevent long gaming periods.

Support Organizations

We believe that support is crucial for players who may be experiencing problem gambling issues. That's why we provide links to international help services as well as resources specific to Canada and its provinces. These organizations are here to provide expert advice, guidance, and assistance to those in need.

Additional Help

If you feel like you're losing control over your gaming habits or if someone close to you is struggling with problem gambling, don't hesitate to reach out for support:

Contact a responsible gambling helpline such as Problem Gambling Helpline (1-888-PULLOUT) or the National Council on Problem Gambling's help line
Reach out to your provincial government's health and wellness department for more information and resources

Protecting Your Account

To prevent unauthorized access, we have implemented various security measures. This includes:

Secure socket layer (SSL) encryption with 128-bit or 256-bit TLS support
Regular software updates to ensure the latest security patches are installed
Verification of sensitive transactions and user data